FAQ

Go for eat

Do I have to give this benefit to all my employees?
Every employer has the ability to give this benefit to all employees but it is up to them to decide which employees they wish to provide it to.
What is the law for this benefit?
Can I load cards with as much money as I want?
Do I have to load cards every month or can I skip a loading?
What is the network for this card?
Where can my employees find the app?
What employee personal details are required on the card onboarding stage?
How do I activate new cards?
What is the ordering and loading process?
How many days until new cards are received, and cards are loaded?
Can I view my order history and the money I have spent in total?
How can I request reports and invoices?
Do cards expire?
How can I cancel the card of an employee that left?

Up Gift

Do I have to give this benefit to all my employees?
Every employer has the ability to give this benefit to all employees but it is up to them to decide which employees they wish to provide it to.
What is the law for this benefit?
Can I load cards with as much money as I want?
Do I have to load cards every month or can I skip a loading?
What is the network for this card?
Where can my employees find the app?
What employee personal details are required on the card onboarding stage?
How do I activate new cards?
What is the ordering and loading process?
How many days until new cards are received, and cards are loaded?
Can I view my order history and the money I have spent in total?
How can I request reports and invoices?
Do cards expire?
How can I cancel the card of an employee that left?

Up Holidays

Do I have to give this benefit to all my employees?
Every employer has the ability to give this benefit to all employees but it is up to them to decide which employees they wish to provide it to.
What is the law for this benefit?
Can I load cards with as much money as I want?
Do I have to load cards every month or can I skip a loading?
What is the network for this card?
Where can my employees find the app?
What employee personal details are required on the card onboarding stage?
How do I activate new cards?
What is the ordering and loading process?
How many days until new cards are received, and cards are loaded?
Can I view my order history and the money I have spent in total?
How can I request reports and invoices?
Do cards expire?
How can I cancel the card of an employee that left?

Chèque Déjeuner

Do I have to give this benefit to all my employees?
Every employer has the ability to give this benefit to all employees but it is up to them to decide which employees they wish to provide it to.
What is the law for this benefit?
What is the network for the meal vouchers?
What is the ordering process?
How many days until new vouchers are received?

UpFit

Where can my employees find the app?
Please find our UpFit app on the Google Playstore and on the App Store https://apps.apple.com/gr/app/upfit-gr/id1500757830 https://play.google.com/store/apps/details?id=com.upgroup.upfit.hellas&hl=el&gl=US
How do I check in with the QR code?
How often can I use UpFit?
Can someone else use my UpFit membership?
May I use all activities without extra charge?
Do I need to make a reservation before I go to a sports facility?
How can I get an UpFit membership?
I’ve lost the phone where the UpFit app was installed. What should I do?
I cannot log in to my user profile. What should I do?
The phone number I entered (in the process of registration) is already in the system. What does this mean?
Where can I find information on the validity of the subscription I have?
I forgot my password. What should I do?
Do you guarantee that all facilities will be available during the validity of the subscription?

Do you still have questions?

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