Hi, my name is Josselin and I am in charge of the customer service related to Up's cards authorization platform. We just call it Move Up! 😊

If we look under the Move Up hood, we will find the daily management of hundreds of various products (meal, gift, incentive, social aid, culture, corporate expenses…) across 10 countries of millions of accounts, tens of millions of transactions (top ups & purchases), declined transactions, new card orders, card renewals…

And a whole lot more of tech.

My job sounds simple: I need to make sure that whenever, wherever, all of our cardholders are able to pay, and our platform performs admirably.

For our friends @Up Hellas, we keep in close contact to manage cardholder creation, card orders and loadings and the authorization platform. We monitor our services and are available for investigation if necessary.

I can’t wait for all of the new products and services we will be rolling out in Greece. I hear we are going to see very soon something about a Corporation of Heroes opening up…